The refund was sent, simply by our payment processor, it takes between 5 to 7 business days.
It didn't take us a week to help you since the reimbursement was processed from the beginning.
-rep took almost a week to finally get helped, and lack on communication my refund was sent and no one bothered to tell me anything. finally got helped though
We appreciate you sharing your concern. While we have received many positive reviews and experiences, it is possible to encounter an occasional negative one. We are here to address that.
I was looking through the tickets and didn't find yours.
Additionally, this issue can be easily resolved. We will assist you as soon as possible, In the meantime, ping me on your ticket.❤️
-rep ticket has been open for about 3 weeks barely even get a response can’t get my refund got banned in val perma really just been a lack of support tbh really bad support
+rep know osu for a year now and can say his products are very good and built to what he thinks his good, it dosent take any sort routs and will invest in the best of the best
banwaves happen. this should be expected of any cheese. this was VTech’s/Ko’s first ever one from what i’ve seen. u take a risk when you cheese and you know you’re taking an even riskier one with hvci on. i don’t see how this is a reason to -rep lol, +js woof and use new account
Good morning mate, I understand you upset about delayed support, however you opened a ticket at 3:30 am. Right now we are in the process of hiring more eu/other region support members, please bare with us while we review applications.